PROFESSIONAL DEVELOPMENT ACTIVITIES

 

International

 

“Trans-Atlantic Mega-Trends: Understanding the Roots of European-American Relations Today,” presentation by Michael C. Maibach, President and CEO, European-American Business Council, Indiana University Southeast, January 17, 2008.

 

“My Identity as a Muslim,” presentation by Akber Pahsa, Common Experience presentation, Indiana University Southeast, New Albany, IN, October 16, 2007.

 

“Restructuring Global Priorities in the 21st Century,” presentation by Mikhail Gorbachev, World Affairs Council of Kentucky and Southern Indiana, Louisville, Kentucky, October 3, 2007.

 

“German-American Economic Relations and the EU-US Summit,” presentation by Ambassador Klaus Schariot, World Affairs Council of Kentucky and Southern Indiana, Louisville, Kentucky, August 28, 2007.

 

“How to Do Business with Germany,” half-day program at Frost, Brown, Todd, Louisville, Kentucky, April 17, 2007.

 

“Current International Issues Facing the United States,” Dr. Andrew Cordesman.  Indiana University Southeast, April 11, 2007.

 

Global Grounds, Indiana University Southeast, October 16, 2007.

 

 

 

Languages

 

Enrolled in fourth semester of German (Spring 2008).  Completed three semesters of German (Fall 2006, Spring 2007, Fall 2007).

 

 

 

Instructional Development Activities

 

“Train-The-Trainer Boot Camp” professional workshop by the Bob Pike Group, March 14 and 15, 2006.  Louisville, Kentucky.

 

“Teaching and the Case Method,” a two-day training program at Harvard Business School for adopting a case-based approach to teaching, March 8-9, 2002. Cambridge, Massachusetts.

 

Institute for Learning and Teaching Excellence - half-day programs

Learning Beyond the Classroom (January 2007)

Teaching So Students Learn (January 2005)

Effective Grading (August 2004)

Teaching and Learning Styles (January 2004)

Teaching Standards and Expectations (November 2003)

Classroom Assessment (September 2003)

Confined Space Safety Training, Louisville, Kentucky, 2002.

 

Basic Plant Systems Overview, Livermore, Kentucky, 2002.

 

Institute for Learning and Teaching Excellence, workshop series.

Using the Gradebook in OnCourse CL, September 2005.

Writing Outcome-Based Goals and Objectives, September 2005.

Assessment, Effective Transparencies and Detecting Internet Cheating, 1999.

Educational Software, List Server Discussion Groups, Web Pages, and

Teaching/Learning Partnership Experience, 1998.

Faculty Development Programs on Learning Technologies sponsored by the School of Continuing Studies at Indiana University, Bloomington.  Six programs in 1996.

 

 

 

National Consulting

Franchisee Satisfaction Annual Reports - Confidential reports for national and international franchise organizations in 1999, 2000, 2002, and 2004.

Multi-Unit Franchisee Ownership Study.  Manage complete study for the International Franchise Association.  Wrote initial proposal, developed survey, coordinated survey mailing, data entry and analysis, and prepared final report.  Completed October 2002.

Second-Generation Franchisee Study.  Manage complete study for the International Franchise Association.  Wrote initial proposal, developed telephone interview questions, conducted telephone interviews, data entry and analysis, and prepared final report.  Completed October 2002.

Competitive analysis of consumer attitudes toward the retail operations of a national bedding manufacturer and competitors in two Midwest metropolitan areas, 1992 - 1993.

 

 

Local Consulting

Community Action of Southern Indiana, 2007-2008.

Floyd County/New Albany Parks Department, August – October 2007.

E.On U.S., Customer Service, Performance and Marketing Department, 2007.

Community Assessment Program, City of Jeffersonville, 2006.

Community Block Grant Assessment Program, Applied Research and Education Center, Indiana University Southeast, 2003.

Taking Stock Assessment Program, Southern Indiana Community Foundation and Crawford County Community Foundation, 2001.

Customer Value Perception Study - confidential study for local business, 1999.

Reviewed a consumer behavior textbook for HarperCollins College Publishers, 1995.

Developed end-of-chapter questions and instructional materials, for Gilbert A. Churchill, Jr. (1991), Marketing Research: Methodological Foundations, 5th edition, Dryden Press.

Reviewed a marketing research textbook for PWS-Kent Publishing, 1990.

 

Certified Franchise Executive Coursework

“International Development Fundamentals,” International Franchise Association Special Session, February 2007.

“Franchise Sales,” International Franchise Association Special Session, February 2006.

“The Selection and Development of Performers,” International Franchise Association Special Session, March 2004.

“Financial Boot Camp – Part I: Managing and Financing Your Franchise Business,” International Franchise Association Special Session, February 2003

“Developing and Implementing an Effective Franchise Sales Program,” International Franchise Association Special Session, February 2002.

“The Franchise Real Estate Institute Development Seminar,” International Franchise Association Special Session, February 2001.

“The Role of Technology in Tactical Planning,” International Franchise Association ICFE Special Session, February 2000.

“Franchise Law and Minimizing Legal Problems – For the Non-Lawyer,” International Franchise Association ICFE Special Session, February 2000.

“Emerging Franchisor Conference,” University of St. Thomas, Minneapolis, MN, November 1999.

“The Franchise Real Estate Institute Development Seminar,” The Franchise Real Estate Institute, Dallas, TX, November 1999.

“Writing and/or Revising an Effective Operations Manual: An Rx for Profitability,” Franchise Developments, Inc., Chicago, IL, September 1999.

“Mini-MBA in Franchise Management,” University of St. Thomas, Minneapolis, MN, May 1999.  A six-day seminar.

“International Expansion: Opportunities & Obstacles,” International Franchise Association ICFE Special Session, March 1999.

“Building Your Franchise System: For New and Emerging Franchisors,” International Franchise Association ICFE Special Session, March 1999.

“Using Your Market Niche to Get Focused, Get Noticed, and Get Customers,” Falkenstein & Associates, Tele-Seminar, February 25 – April 1999.  Once a week three-hour seminar.